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Privacy Policy

Customer Privacy Policy

Electronic Fund Transfers (“EFTs”) and Account Balances. $Pay Rem, Inc. has partnered with financial services software company Sila Inc. to offer you EFTs. When you create a $Pay Rem, Inc. Account, you might also be prompted to sign up for a Sila Account. You authorize $Pay Rem Inc to share your identity and banking information with Sila Inc. to open and support your $Pay Rem, Inc. Account. It is your responsibility to make sure the data you provide us is accurate and complete. You must comply with Sila Inc.’s privacy policy (the “Sila Privacy Policy”) when creating or using your $Pay Rem, Inc. Account. The Sila Privacy Policy may be modified from time to time, and the governing version is incorporated by reference into this Privacy Policy. Any term not defined in this [paragraph, section, or addendum] but defined in the Sila Privacy Policy assumes the meaning as defined in the Sila Privacy Policy.

California Privacy Rights
If you are a resident of the State of California, under the California Consumer Privacy Act (CCPA), you have the right to request information on how to exercise your disclosure choice options from companies conducting business in California.  Specifically:

Exercising the right to know. You may request, up to twice in a 12-month period, the following information about the personal information we have collected about you during the past 12 months:

  • the categories and specific pieces of personal information we have collected about you;
  • the categories of sources from which we collected the personal information;
  • the business or commercial purpose for which we collected the personal information;
  • the categories of third parties with whom we shared the personal information; and
  • the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose.
  • Exercising the right to delete. You may request that we delete the personal information we have collected from you, subject to certain limitations under applicable law.
  • Exercising the right to opt-out from a sale. You may request to opt out of any “sale” of your personal information that may take place.
  • Non-discrimination. The CCPA provides that you may not be discriminated against for exercising these rights.

To submit a request to exercise any of the rights described above, you may contact $Pay Rem, Inc. either via email to info@payreminc.com or contact us via postal mail, proper postage prepaid, at:

$Pay Rem, Inc., Attn: Your California Privacy Rights
[555 Fayetteville Street, Suite 201, Raleigh, NC 27601 USA].

Please indicate your preference as to how you would like us to respond to your request (i.e., email or postal mail).

All requests sent via postal mail must be labeled “Your California Privacy Rights” on the envelope or postcard and clearly stated on the actual request. For all requests, please include your name, street address (if you would like a response via postal mail), city, state, and zip code. We may need to verify your identity before responding to your request, such as verifying that the email address or contact information from which you send the request matches your email address or contact information that we have on file. Authentication based on a government-issued and valid identification document may be required. We will not accept requests via telephone or fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

 

$Pay Rem, Inc. Privacy Policy

$Pay Rem, Inc., a NC corporation is serious about protecting your privacy. This Privacy Policy (“Policy”) covers how $Pay Rem collects and uses the personal information you provide on our website and in conjunction with any of the services hosted at www. payreminc.com (“Service” and “Website”), including money transfer services accessed by internet enabled devices. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

This Policy explains what personal information we collect about you, with whom we share it, and how you can elect in certain situations to not share information with third parties. “Personal Information” refers to information such as name and email that can be used to identify you individually.

We may amend this Policy at any time, and whenever we do so we will notify you by posting a revised version on the Website. If, however, we plan to make a material change in the way we collect, use, or store your personal information, we will provide prior notice on our website, and by email.

You will then have the chance to decide whether or not we will use or disclose your information in that new manner, whether through an “opt-out” procedure or by ending your relationship with us. Such changes will become effective, at the earliest, 30 days after the date of the email notifications.

We ask that minors refrain from using our Service or submitting any personal information to us.

Minors (those under the age of 18 years) are not eligible to use our Service.

If you have questions or concerns regarding this Policy, you should contact us at: info@payreminc.com 

Information We Collect

We will collect the following information about you, which may include non-public personal information:

  1. Personal and Financial Information you give us as a result of using the Service, such as your address, e-mail address, date of birth, telephone number, all or part of your Social Security number, bank account online login information, bank account number, and credit/debit card number. Under certain circumstances, we will also collect and save information obtained from scanned copies of official identification documents, including your Passport or Drivers’ license.
  2. The third-party personal information you provide in order for us to facilitate funds transfers, such as your recipient’s full name, physical address, email address, and phone number. However, we will not contact your recipients except as instructed by you or as required to complete a transaction. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.
  3. Information about your usage of the Service, including your transaction history, and how and to whom you use the Service to send or receive money;
  4. Information that we lawfully obtain from third parties, such as identity verification services, electronic database services, and credit reporting agencies;
  5. Information that we indirectly obtain from you, such as information about the hardware and software you use when accessing the Service, your IP address, and the pages you access on this website, and other websites that you visit prior to accessing the Service.

Technologies such as: cookies, beacons, tags, and scripts are used by $Pay Rem, Inc. and our marketing, analytics and risk partners or affiliates. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as an aggregated basis.

We use cookies for site functionality, remembering user’s settings (e.g. source & destination country), and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies some features or areas of our site will be limited.

As is true of most web sites, we gather certain information automatically and store it in log files.

This information may include internet protocol (IP) addresses, browser type, internet service the provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you.

We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences.

Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 or Flash to collect and store information.

Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs.

We partner with a third party to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by checking here Please note this does not opt you out of being served ads. You will continue to receive generic ads.

You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Why We Collect Information

We collect Personal and Non-Personal information for the following purposes:

  1. To process your transactions.
  2. To verify your identity.
  3. To collect payment for your use of the Service.
  4. To track, improve and personalize our Services, content and advertising
  5. To troubleshoot problems with the Service.
  6. To comply with applicable laws and regulations, such as those relating to “know-your-customer,” and anti-money laundering requirements.
  7. To detect and prevent fraud and other illegal uses of the Service.
  8. To create an account connection between your $Pay Rem account and a third-party account or platform (such as your online bank account);
  9. To send you marketing notices, service updates, and promotional offers
  10. To collect survey information that will be used to monitor or improve the use of our Service and overall customer satisfaction.

We will retain your information for as long as your account is active or as needed to provide you Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Share Information With Others

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell or rent the information we collect to third parties for their promotional purposes. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.

Nevertheless, we may Share information about you (including nonpublic, personal information) with:

  1. Third-party service providers under contract with $Pay Rem Inc  that helps us with our business operations, such as transaction processing, fraud prevention, marketing, market research, and validation of information provided. These third parties are prohibited from using your information for their own separate business purposes.
  2. In the event of the sale, acquisition or merger of some or all of our assets, your personal information might be a part of the transferred assets. We shall notify you in the event of such an occurrence, as well as any choices you may have regarding your personal information, by placing a notice on our website.
  3. Law enforcement, government officials or other third parties, but only
    • in connection with a formal request, subpoena, court order, or similar legal procedure; and,
    • when we believe in good faith that disclosure is necessary to comply with the law, prevent physical harm or financial loss, report suspected illegal activity, or to investigate violations of our User Agreement.
  4. Other third parties that you consent or direct, which may include you authorizing an account linking for a third-party service, account and/or platform.
    • For the purposes of this privacy policy, an “account linking” with such a third party is a connection you authorize or enable between your $Pay Rem account and a non-$Pay Rem account, payment instrument, or platform that you lawfully control or own. When you authorize such a connection, $Pay Rem and the third-party will exchange your personal information and other information directly. Examples of account, connections include: connecting your $Pay Rem account to a third-party data aggregation or financial services company, if you provide such company with your Account log-in credentials;
    • If you connect your $Pay Rem Inc account to other banking or similar accounts, directly or through a third-party service provider, we may have access to your account balance and account and transactional information, such as purchases and funds transfers. If you choose to create an account linkage, we may receive information from the third-party about you and your use of the third-party’s service. We will use all such information that we receive from a third-party via an account connection in a manner consistent with this privacy policy.
    • Information that we share with a third-party based on an account connection will be used and disclosed in accordance with the third-party’s privacy practices. Before authorizing an account connection, you should review the privacy notice of any third-party that will gain access to your personal information as part of the account connection.

Access To Your Information

You can access, modify, delete or update your personal information submitted on our Website by logging into your account and changing your preferences, by emailing our Customer Support at info@payreminc.com, or by contacting us by telephone at the contact information listed below. We will respond to your request to access within a reasonable timeframe.

Security

We employ industry accepted standards in protecting the information you submit to us on our Website.

We have put in place SSL (Secure Socket Layer) encryption technology to protect your sensitive information such as bank account number, credit card number, date of birth and Social Security Number, transmitted through our Website. We also require a username and password from each user who wants to access their information on our Website. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at info@payreminc.com 

Choices You Can Make About Our Use Of Your Information

Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict all types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows:

  1. You may opt-out from promotional emails to you by selecting the “Unsubscribe” function present in each email we send you.

Links to 3rd Party Sites

Our Site includes links to other web sites whose privacy practices may differ from those of $Pay Rem, Inc. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any web site you visit.

Google Maps

Parts of the $Pay Rem, Inc.  Service use Google Maps services, including the Google Maps API(s). Use of these features is subject to Google Maps Additional Terms of Use and the Google Privacy Policy.

Chat

We use a chat feature to answer questions about our service and assist you with our website’s functionality. If our chat feature is offline we will collect your name and email address so that we may reply to your request.

Social Media Widgets

Our web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Import Contacts

You can import contacts from your Gmail and Yahoo Mail to invite them to become members of our site. We do not collect the username and password for the email account you wish to import your contacts from as you provide it directly to Gmail and Yahoo and after your approval, they send us your email contacts. At your instruction, we will send an email invite and at most one reminder email in addition to the original invite.

Referrals

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend an email and at most one reminder email inviting him or her to visit the site. $Pay Rem, Inc. stores this information for the sole purpose of sending this email and tracking the success of your referral.

Your friend may RemoveMe this information from our database.

Complaints

If you have a complaint, contact $Pay Rem Customer Service, ; by phone  or by email at emailMe

Contact

You can contact us  with any questions or concerns at: $Pay Rem, Inc. 

555 Fayetteville Street, Suite 201,

Raleigh, NC 27601 USA

Phone: +1 (919) 323 3333

Phone: +1 (866) 880-8613

Email: info@payreminc.com